SECTION 1 - For Shipping Information
Utimi offers Free Discreet Packaging , Free shipping on all orders above $39.99 ( for USA and EU countries ). After successfully placing an order, our representatives will get in touch with you to provide shipping details and order status within 48 working hours.
SECTION 2 - For Shipping Method:
SECTION 3 - About Customs Tax:
Taxes may apply for imported goods/services and is regulated by the country law. Utimi is not responsible for any tax invoice charged on its products. Shipping rates are estimates and may depend on different policies and tax rates applied per country. Please contact local customs for clarity and information.
SECTION 4 - Delivery Time
①. United States
You can receive your ordered items in 5-8 days, we have prepared plenty of stocks in USA local warehouse.
(*Not including The American 5 Outlying Islands, a few of new products may take 7-15 days)
②. Countries can be delivered within 15-45 days include: Germany, France.
③.The rest of the countries need to be delivered in 30-60 days.
Affected by Covid-19, there will be some delay on the delivery.
SECTION 5 -For Tracking Information
①. I Can't Find The Notification Email. What Should I do?
If you can't find the email in your inbox, please try checking your spam folder. And please put our service email into your email list in case your email box is blocked and bounced or rejected to our email notification.
Utimi Shipment Notification Email Address：firstname.lastname@example.org
Email notification tracked services successfully deliver in one or two days for all orders. Sometimes you may have to wait an extra day for your package to arrive.
②. How Do I Find My Order Number or Tracking Number?
The order number and tracking number for your order is shown in the email Utimi sent you when we dispatched your order. Or you can log in "My Account" to find your order information.
③. How Do I Track My Order? Where Is My Order Now? Is My Parcel Shipped?
Please well noted that you have 3 options to find the tracking information.
Please click below bottom login to your account and view historical orders and click the track button to order history page. Please enter your Tracking Number for the shipment tracking information. And you can check your order history and order details also.
Please click below button for the shipment tracking information. Please enter your Tracking Number or Order Number for the tracking information.
Option: 3Please click below button for tracking information. Please enter your Tracking Number for the shipment tracking information.